Susan Freitas, general manager of the Four Points by Sheraton has found a solution to the vending machine headache - use of cashless vending technology called Vending Genie, from Toronto-based cStar Technologies. ... Revenue and sales from the vending machines has at least doubled, she adds. When front desk staff tell customers what they can do with their room key card, that generates excitement.

For printable version of this article click here Canadian Lodging News - January 2008